Terms and Conditions for Customized Frame Products


1. Acceptance of Terms

By placing an order, you agree to these Terms and Conditions. Please read them carefully before purchasing.


2. Product Nature

  • All products are customized and made to order based on customer-provided details
  • Final output depends on the accuracy and quality of the information, images, or text submitted

3. Customer Responsibility

  • Customers must provide accurate and complete customization details
  • We are not responsible for errors such as spelling mistakes, incorrect images, or wrong specifications submitted by the customer

4. Order Confirmation

  • Orders are confirmed only after successful payment
  • Once confirmed, the order enters production and cannot be modified or canceled after the allowed time window

5. Pricing and Payments

  • All prices are listed in applicable currency and may change without prior notice
  • Full payment must be made at the time of order
  • Payments are processed through secure third-party payment gateways

6. Intellectual Property

  • Customers must ensure they have the right to use any images, text, or designs submitted
  • We are not liable for any copyright or trademark violations related to customer-provided content

7. Product Variations

  • Slight differences in color, size, or design may occur due to screen settings, printing processes, or handcrafted elements
  • These variations are not considered defects

8. Shipping and Delivery

  • Delivery timelines are estimated and may vary due to external factors
  • We are not responsible for delays caused by courier services, natural events, or incorrect address details

9. Returns and Refunds

  • Customized products are generally non-returnable and non-refundable
  • Exceptions apply only in cases of damaged, defective, or incorrect products, as per the Return & Refund Policy

10. Limitation of Liability

  • Our liability is limited to the value of the purchased product
  • We are not responsible for indirect, incidental, or consequential damages

11. Privacy

  • Customer information is handled as per the Privacy Policy
  • Personal data is used only for order processing and support

12. Changes to Terms

  • These Terms and Conditions may be updated at any time without prior notice
  • Continued use of services implies acceptance of the updated terms

13. Contact Information

For any questions or concerns regarding these terms, contact:

hatimarsiwala4@gmail.com